[docs] updated bug report template (#3032)

* [docs] updated bug report template

* Apply suggestions from code review
Co-Authored-By: Nikita Titov <nekit94-08@mail.ru>

* clean up issue template

* Update .github/ISSUE_TEMPLATE/BUG_REPORT.md
Co-authored-by: Nikita Titov <nekit94-08@mail.ru>

* Update .github/ISSUE_TEMPLATE/BUG_REPORT.md
Co-authored-by: Nikita Titov <nekit94-08@mail.ru>

* Update .github/ISSUE_TEMPLATE/BUG_REPORT.md
Co-authored-by: Nikita Titov <nekit94-08@mail.ru>
Co-authored-by: Nikita Titov <nekit94-08@mail.ru>

.github/ISSUE_TEMPLATE/BUG_REPORT.md

@@ -5,30 +5,60 @@ about: Something isn't working as expected? Here is the right place to report.
 
 <!--
 Please search your question on previous issues, Stack Overflow (https://stackoverflow.com/questions/tagged/lightgbm) or other search engines before you open a new one.
+
+Also, for bugs and unexpected issues, please check the latest master branch first.
 -->
 
-<!--
-For bugs and unexpected issues, please check the latest master branch first. If problems indeed exist, please provide the following information, so that we could reproduce them on our system.
+## How you are using LightGBM?
+
+<!-- 
+Choose one of the following components
+
+* R package
+* Python package
+* C++ library
+* Command Line Interface (CLI)
+* Java via SWIG
+* Other (please specify)
 -->
+LightGBM component: 
 
 ## Environment info
 
+<!-- Fill out each of the below. If something is not applicable, put 'N/A' or leave it blank -->
+
 Operating System:
 
 CPU/GPU model:
 
-C++/Python/R version:
+C++ compiler version:
+
+CMake version:
+
+Java version:
+
+Python version:
+
+R version:
+
+Other:
 
 <!-- Please check the latest master branch first -->
 LightGBM version or commit hash:
 
-## Error message
+## Error message and / or logs
+
+<!-- Paste error log below (please avoid screenshots, use raw text) -->
 
-<!-- Paste error log here -->
 
-## Reproducible examples
+## Reproducible example(s)
 
-<!-- Paste examples here -->
+<!--
+Paste examples code below (please avoid screenshots, use raw text).
+
+If possible, try to provide a minimum working example that does not
+require access to proprietary data: https://stackoverflow.com/help/minimal-reproducible-example.
+-->
 
 ## Steps to reproduce