update the FAQ to be more clear about windows env variables (#4415)

docs/faq.md

@@ -80,17 +80,19 @@ If Ollama is run as a systemd service, environment variables should be set using
 
 ### Setting environment variables on Windows
 
-On windows, Ollama inherits your user and system environment variables.
+On Windows, Ollama inherits your user and system environment variables.
 
-1. First Quit Ollama by clicking on it in the task bar
+1. First Quit Ollama by clicking on it in the task bar.
 
-2. Edit system environment variables from the control panel
+2. Start the Settings (Windows 11) or Control Panel (Windows 10) application and search for _environment variables_.
 
-3. Edit or create New variable(s) for your user account for `OLLAMA_HOST`, `OLLAMA_MODELS`, etc.
+3. Click on _Edit environment variables for your account_.
 
-4. Click OK/Apply to save
+4. Edit or create a new variable for your user account for `OLLAMA_HOST`, `OLLAMA_MODELS`, etc.
 
-5. Run `ollama` from a new terminal window
+5. Click OK/Apply to save.
+
+6. Start the Ollama application from the Windows Start menu.
 
 
 ## How can I expose Ollama on my network?
@@ -237,4 +239,4 @@ If you wish to override the `OLLAMA_KEEP_ALIVE` setting, use the `keep_alive` AP
 
 If too many requests are sent to the server, it will respond with a 503 error
 indicating the server is overloaded.  You can adjust how many requests may be
-queue by setting `OLLAMA_MAX_QUEUE`
+queue by setting `OLLAMA_MAX_QUEUE`
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