Merge pull request #5446 from ollama/mxyng/faq

update faq

docs/faq.md

@@ -111,7 +111,10 @@ On Windows, Ollama inherits your user and system environment variables.
 
 ## How do I use Ollama behind a proxy?
 
-Ollama is compatible with proxy servers if `HTTP_PROXY` or `HTTPS_PROXY` are configured. When using either variables, ensure it is set where `ollama serve` can access the values. When using `HTTPS_PROXY`, ensure the proxy certificate is installed as a system certificate. Refer to the section above for how to use environment variables on your platform.
+Ollama pulls models from the Internet and may require a proxy server to access the models. Use `HTTPS_PROXY` to redirect outbound requests through the proxy. Ensure the proxy certificate is installed as a system certificate. Refer to the section above for how to use environment variables on your platform.
+
+> [!NOTE]
+> Avoid setting `HTTP_PROXY`. Ollama does not use HTTP for model pulls, only HTTPS. Setting `HTTP_PROXY` may interrupt client connections to the server.
 
 ### How do I use Ollama behind a proxy in Docker?